Refunds & Returns Policy
Last Updated: August 12, 2026
Amelia Dronehart offers free memberships and sells select merchandise through our online store. Because memberships and merchandise are different types of purchases, the policies below apply accordingly.
Memberships
Membership with Amelia Dronehart is currently free. Because there is no membership fee, there are no membership refunds.
Amelia Dronehart reserves the right to suspend or terminate a membership in accordance with our Terms and Conditions.
Merchandise
Our clothing and other merchandise are made to order and fulfilled by Printful, our third-party fulfillment provider. Because products are made specifically for each order, we generally cannot accept returns or exchanges for incorrect size, color selection, change of mind, or other reasons unrelated to a product defect or fulfillment error.
Damaged, Defective, or Misprinted Items
If your merchandise arrives damaged, defective, or with a printing or manufacturing error, please contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs showing the problem
If the item qualifies for a replacement or refund, we will work with our fulfillment provider to resolve the issue.
Packages Lost in Transit
If your order appears to have been lost in transit, please contact us within 30 days of the estimated delivery date so that we can investigate the shipment and determine the appropriate resolution.
Incorrect or Insufficient Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
If an order is returned because an incorrect or insufficient address was provided, additional shipping costs may apply to reship the order. We cannot guarantee that a returned order can be recovered after it has been returned to the fulfillment provider.
Unclaimed or Returned Packages
If a package is returned to our fulfillment provider and remains unclaimed, it may be subject to the fulfillment provider’s policies regarding returned merchandise, including donation after the applicable holding period.
Refunds and Replacements
When a refund or replacement is approved, Amelia Dronehart will determine the appropriate resolution based on the circumstances of the order and the fulfillment provider’s policies.
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.
Contact Us
If you have a question about an order, damaged merchandise, or a potential fulfillment issue, please contact us.
Please include your order number so that we can assist you as quickly as possible.
This policy applies to merchandise purchased through Amelia Dronehart. Additional terms may apply to specific products or promotions.